Canopy by Hilton San Francisco SoMa

Took the family to SF for wife's birthday and to see the GSW beat Denver. Found this hotel while searching places to stay and could not have found a better location. Walking distance to Target. Across the street from main transit station. Five stops to Chase center and two stops to China Town. Felt safe to walk around. The bartender was fantastic. Drinks were well done! The rooms were comfortable and customer service was great. Will select this place again when traveling to SF.

I had a great stay at the Canopy Hotel in San Francisco! The vibe of the place was super modern and welcoming. Customer service was on point the guy working up front was friendly and helpful. It's located right on Market Street, so everything was super walkable, which made exploring the city really convenient. My friend and I were there for the giants game on Sunday so perfect location ! Our room had a scenic view, which was a nice bonus, and the rooftop bar was beautiful—definitely a highlight! The food there was decent (I'd give it an 8/10), but for the price, I expected a little better. Some of it came out undercooked, which was a bit disappointing I also let the cook know and he appreciated the feed back. The music they played was a little of house music and hip hop so that was nice . Also, they didn’t have valet service when we asked, which would’ve been helpful. Overall though, I’d still recommend it for the location, vibe, and service. Would stay again!

Hilton has always been one of my favorite hotel chains, and when I pay high prices, I expect a matching experience. Unfortunately, that wasn’t the case here. The best part: the staff. From check-in, they were friendly, empathetic, and professional—very different from the cold service I’ve experienced at other Hiltons. In that sense, they deserve full credit. But what made me uncomfortable was the lack of cleanliness. The room was full of dust—on the lamps, in the corners, behind the bed. When I opened the curtains, so much dust came out that I had to leave the room just to breathe. This isn’t a minor issue: it affects your health and shows serious neglect. The hotel looks modern and nice on the outside. With proper cleaning, it could be truly premium. But as it stands now, it doesn’t live up to the price. It’s a shame, because the staff does a great job, but the hygiene simply doesn’t match.