Canvas Hotel Dallas

Amazing stay. Super grateful for Cyrus who accommodated my early check in. Great rooftop bar with an amazing pool and view. Beautiful rooms. Attentive service. Only downside was a little noisy in the hotel but worth it with the fun activities happening daily.

The hotel was fabulous but I wish is had been more clear that the rooftop pool would close at 8 pm for minors. Part of why we picked this hotel was for the rooftop experience. We were gone all day and planned to sit by the pool in the evening and enjoy the view. I have no issue with the concept of having the area be 21+ at night but feel like it should be clear in the advertising. I would highly recommend this hotel to adult only groups.

Beautiful View, but Hospitality Fell Short Canvas Hotel Dallas was, unfortunately, underwhelming for me. From arrival to departure, the service left a lot to be desired. There was no concierge service when I arrived, and after asking a staff member for help with my luggage, I was left waiting outside in the sweltering Dallas heat — only to eventually go find a cart myself. While free parking is a perk, the setup is chaotic and hard to navigate. My room, #516, had a stunning skyline view at sunrise — a real highlight. The hotel itself is a modified historical building with charm, and the bathroom was nicely done. However, there were tacky, aggressive signs all over the property warning guests not to bring in outside food or drinks, which felt unwelcoming. I also slipped and fell in the shower, so please take care — the surface is slick and seems unsafe. The front desk staff seemed largely disengaged, which didn’t help the overall experience. That said, I’m giving two stars — not one — because of Clara, a lovely housekeeping staff member who found personal items I left behind and made sure they were safely returned. Her honesty and kindness were the bright spot in an otherwise disappointing stay.