Cape Town Hollow Boutique Hotel CBD

Amazing location right by Kloof St but for half the price, the staff couldn't do enough and were so kind and helpful. Rooms were large, comfortable and had good aircon, and cleaned really nicely. Pool area could do with some work but overall fantastic.

Comfortable room with great views of Table Mountain, and opposite the Museum, Art Gallery, Company Gardens. Short walk to supermarket and other needs. Air conditioning was adequate, but I would be concerned in hot weather. Average breakfast provided. Staff were very nice. Good carpark close by.

I was pleasantly greeted by the staff which was great, however I unfortunately struggle a great deal to understand a 4-star rating for this hotel. To begin with, there is no Room service, the kitchen closes early so if you're on a business trip and arrive late at the hotel, you will go hungry for the night. The hotel is locked at night with a security guard tending to the entire establishment but...is not fully equipped with capacity building and knowledge in order to assist guests adequately. He is however a very professional, helpful and empathetic person. Going through a night of roach infestation issues on their second floor, dark and dingy lighting in the rooms and bathrooms, and eventually moving hotels, I'd say that until the owner of this hotel does some serious renovations, SHEQ compliant work and capacity building of all staff - staying here is something I will not recommend unfortunately. If you do, it's an acquired taste for sure!! The reason this review is missing pictures is because I was too busy trying to find myself a different hotel to stay at, at an ungodly hour. But the review is honest and should be enough, especially coming from someone who travels for work for 17 years thus far.