Capovaticano Resort Thalasso Spa

7/10/25 Impeccable hotel with very nice rooms overlooking the water. The hotel staff were very helpful and even supported us in making reservations for restaurants. My wife is vegetarian and we found that some of the offerings on site were lacking. The thalasso spa is complimentary for all guests and we took full advantage every day by enjoying the 5 different pools. The exterior pool and private beach were very nice as well, we were able to swim in the sea each day.

We had a relaxing and enjoyable holiday overall. There are just a few observations we wanted to share. The room was generally comfortable, and the view was absolutely breathtaking. It was truly one of the highlights of our stay. That said, we found the bed to be quite firm, which may not suit everyone’s preferences, especially those who favor a more plush feel. The bathroom was well stocked, though the shower showed signs of wear and could benefit from a thorough deep cleaning. The property grounds were exceptional, beautifully landscaped and maintained to a very high standard. It was among the most impressive we’ve seen. We visited the spa daily and appreciated the amenities, but we did notice visible mold on the upper windows in the tea area. In general, the spa facilities could use a more detailed cleaning and some updates, as we noticed peeling paint and a persistent mildew scent. Dining options were more limited than expected. We only found two restaurants open during our stay, and the piano bar was never available. Our biggest challenge was the communication barrier. Very few members of the wait staff spoke English, which made ordering food and drinks difficult. On several occasions, we were overlooked when trying to place orders. It often felt like no one was quite sure who should assist us. We raised our concerns with a supervisor, but unfortunately, the situation did not improve. Despite these issues, we appreciated many aspects of our stay. The location and views were outstanding, and the beach and pool staff were excellent. They were attentive, friendly, and always ensured our spot was ready and well cared for. While we personally may not return simply because we like to explore new destinations, we would still recommend this resort to friends and family. With some additional attention to maintenance and service details, this could easily become a top-tier experience.

My review after one week at Capovaticano Resort The hotel itself is truly stunning. The rooms are spotless, the gardens are filled with colorful flowers, and the views of the sea are absolutely breathtaking. The atmosphere is peaceful and luxurious, with a beautifully equipped spa and a gym that exceeded my expectations. The pool area is immaculate, with plenty of space to relax. However, the services leave much to be desired. Let me start with the beach: only guests staying in the most expensive suites or presidential rooms have access to the front row sunbeds with mattresses. All other guests are placed in the second row, without any padding, and if you want a comfortable sunbed, it will cost you €50 per day — yes, €50 just for a mattress. 😅 And if you want an extra towel, be prepared to pay €2.50 for it. They provide only one towel, so if you need one for the beach and another to dry off — that’s extra. Now, let’s talk about the breakfast. I must say — and I rarely complain — it was one of the worst hotel breakfasts I’ve ever seen. Very poor in quality and variety. If you have a gluten intolerance like I do, forget it — except for a small dry gluten-free bun, there’s nothing suitable. Bring your own snacks from home. The beach restaurant was a big disappointment — overpriced and very mediocre food. Honestly, for a hotel of this level, the chef should be urgently replaced. Luckily, just outside the resort, you can find lovely local restaurants with authentic Italian food and a much better vibe. It was my first time in Italy, and sadly, I regret booking a full week here. The beauty of the place makes up for some of the frustration, but I will not be returning. I can afford a good holiday, but I also expect quality service — and this resort did not deliver. That being said, the location is magical, the sea views are unforgettable, and the environment is postcard-perfect. It’s truly a shame that the management doesn’t match the elegance of the surroundings. I sincerely hope they improve the service, because this place has so much potential.