Caretta Beach Resort & Waterpark

Good: Clean, tidy, good staff, very safe, nice family vibe. Well maintained on the surface. OK: Food is average, very repetitive, Bars and Snacks don't open till 11. So no poolside drinks, not even soft drinks. Bad: They really should deep clean the toilets, ensure every toilet door has a working lock. I don't expect to get to the Al a'carte Burger restaurant to simply get the main restaurant food in a different location. It's not much better at the Italian restaurant either. The Greek restaurant looks great but is hardly used as no one goes their twice. So poor is the selection on offer and over cooked, dried out meat is impossible to consume. The food is very average overall and lacks variety and imagination. Meat is often very over cooked. Recommendations: Fix the food quality, fix the menu choice, make the bookable restaurants truly different to the main menu restaurant. Sort the toilets. We won't come back, but many others do. This place has huge potential if it just fixes the easily solved problems it has.

The hotel has potential, but is negated by bad managerial decisions. We were here as a family of 4 for 2 week vacation in July. We got a 2-bedroom room, but only one had AC and only one had windows! Towel change is only advertised as bi-daily, but was random. There are a lot of pool, which is great, but pool towel not only require a 10 EUR deposit, but if you want them changed (over 2 week period it's a must), it costs 2 euro. Other hotels offer this as standard every day for free. The water park has some nice slides, but they only operate some of them at a time and I injured my foot on the internal joint of one of the slides which was sharp. Wave is a joke - it barely works. And The park only operates 10:30-17:00, exactly the times it's the hottest outside, so you can't really enjoy the wateroark when The wetaher is not super hot. The worst thing is the food. It's really hard to choose something that is not hard or burnt. Variety is minimal and they just changed how desserts work - you need to queue 10 minutes to get a dessert because now they are gates by a sever instead of self-service. This only increased the queue to actually enter the restaurant. Snacks are terrible, the only reasonable snack is a gyros, but those run out quickly. There is a beach bus to get you to the beach, but in only runs till 6pm, so you can't stay at the beach after the sun stopped its death rays without the need to walk back to the hotel. Hotel Website says they offer a gym, but it's a joke too - it's one of those outside "gyms" with no weights, not proper equipment and not a/c. On the upside the Animation team is fantastic, a lot of things happening for all ages and in general the staff is nice and helpful. Parking situation is ok-ish.

Very friendly and helpful employees. Lots of different pools and entertainment for the kids. But the food was bad and the drinks even worse. Bought 1-week all inclusive and we are ending up eating most meals in restaurants out in the city and island. In the night it is not possible for our small kids to go to sleep or even for us to enjoy the balcony until at least 23, as the "entertainment" is so loud. At least I look forward to hearing the same 10 kids songs every night, 7 nights in a row... This was NOT the vacation we thought we had bought. The a'la'carte restaurant is to be avoided, as the service and food quality is worse than the buffet. My wife was brave enough to order the Seafood platter and was served several closed clamps and other unsavory pieces of seafood. The pillows are hard as stone - but the coffee is quite OK. ☕😅 We only drank water, soda and coffee from the dispensers and did not have any stomach problems. By far the worst vacation we have ever been on. Stay away.