Carlton Hotel Nahariya

We were there for a weekend, the staff is nice but clueless, every question i had at the desk was met with "not sure", "i dont know", i expect a willingness to solve my problem or answer to my questions. They didnt have this sign for the door for cleaners not to enter, we locked the door after the cleaner was about to enter and she used her key to open....very disturbing that the cleaner heard us lock and carried on unlocking, yes i heard her say that we locked and her manager told her to enter anyway, the rooms are below average, broken handle, old dirty shower handle and cap, scratches and this old weary look to the furniture, spider webs on ceiling, etc. The food was tasty and nice, parking is terrible, they have limited space and prefer to give to workers instead of us that paid around 1500 shekels a night, the hotel is at best 2 stars and definitely not worth the money

The overbooked the hotel and ended up booting us because their other guests (orthodox women) who arrived a week after us felt uncomfortable that I was staying there. We were escorted off the property like criminals and send to another hotel. The hotel they sent us to, The Madison is a much nicer place to stay and closer to the beach. It was a blessing in disguise. I will never go near the Carlton again. Horrible customer service and headaches the entire time.

We went to the Spa on the last floor in this hotel. The place was horrible! completely um-maintained, rats running around the food, dying bugs in the Jacuzzi.. it was hideous! The staff was very good though. The massage itself felt really good and the receptionist was kind.