Casa Berno Panorama Resort

We truly could not have had a better experience at Casa Berno in July 2024 to celebrate our engagement. Everything exceeded expectations, from the surface of the staff at the front desk and in the restaurant, to the quality of the rooms and amenities, and of course, the breathtaking pool deck and panoramic views. The included daily breakfast was excellent, drinking an espresso looking over the lake. Highly recommend staying at Casa Berno!

Good things first: - location is really nice and offers breathtaking view over the lake and proximity to hiking paths. - nice little sauna and outside pool Less rosy stuff: - very intensive smell of the toilet in the room. Opening balcony door to clear the air is not an option because of extensive noise. We were trying to address this issue at the reception with little success, but the alternative to take another room (which we didn't need) for extra CHF 50. - poorly trained personnel at the reception and is rather confrontational as helpful - overall our room, which is considered to be of the higher scale, was very old with smelly carpet and noisy air-con - location can be challenging for people with lower mobility - totally overpriced for what hotel is offering, there are way better option in the area of Ascona and Locarno. Obviously, it was our second and the last stay at this place.

Room smelt horrible, including the pillows and towels. The air conditioning worked but it blew out a disgusting smell. The room felt dirty and uncomfortable. I ended up using my clothes as a pillow case due to the smell on the pillow. Breakfast was good but was severely overcharged for a mediocre buffet dinner. However, the staff were very nice and the pool was nice.