Casa Madrona Hotel & Spa

We stayed for just one night for a quick getaway. The service was great, staff was welcoming and helpful. The room was clean, elegant, spacious. We also had a nice view of the water. The morning after the staff at the reception was friendly and recommended a couple of breakfast options, we picked one of the two and were super happy. The location of course is the best if you are looking for a place near the center with easy access to all the services and entertainment. We had a brief interaction with the hotel manager who was responsive, helpful, and friendly. Highly recommend.

We spent the last night of our trip at Casa Madrona. We specifically chose this hotel for its boutique charm, peaceful location outside busy San Francisco, and beautiful setting near the marina — and it certainly delivered. The hotel is located within walking distance of shops and restaurants; we had an excellent dinner at Barrel House Tavern with incredible views of San Francisco — highly recommended. We booked a basic Upper Courtyard room (number 475 — worth remembering). The room was clean, nicely decorated, with a comfortable bed and a touch of sea view. The large bathtub for two was a lovely surprise and made for a relaxing evening. At first, the bathtub stopper didn’t work properly and we couldn’t fill the tub, but the issue was resolved very quickly after we reported it — great service. The bathroom included amenities tailored for women — such as make-up remover wipes — which we found thoughtful and useful. However, there was one major issue: noise. The room is adjacent to an electrical utility and laundry room, which resulted in constant mechanical humming — like being on an airplane. It got worse in the morning. This is not what one expects at a hotel of this standard. To their credit, the front desk staff kindly waived our parking fee as a gesture of goodwill. Overall, the hotel is beautifully situated, well-designed, and has friendly staff. We would recommend it — but definitely advise against staying in room 475 due to the noise.

The hotel is nice and has a few things that are walkable. I'm not giving five stars because we paid $520 for the one night plus the $100 pet fee and this place has no amenities other than a spa that cost to go to. The room didn't even have a microwave, no breakfast. We booked the harborview king room that had a balcony. It was nice enough, but the huge trees in front of the property. You could only see the harbor if you looked to your far left or far left or right. Nothing directly in front of you. Staff was nice. We would probably come back maybe in the slow season. The room wasn't worth what we paid.