Casa Quetzal Hotel

The hotel is small, very nicely decorated. Its location is excellent and close to all attractions and restaurants. We felt that the staff could have gone more out of their way to make us feel at home, such as helping with the luggage, for example, or asking what we wanted for breakfast, we felt a bit like transparent guests.

The rooms were clean and roomy. The mattress could use replacement. Past commitments mentioned the noise. This, in fact, is true. Barking dogs are the main source, but if you intend to sleep early, you must also contend with the bar a few doors down and awful karaoke singers. The traffic noise is not bad. Perhaps the hotel can talk to the neighbors with the poorly behaving dogs. I suggest ear plugs when visiting here. When we asked for two extra pillows, they could only offer one. As an elderly couple, having that extra pillow helps ease back and knee pain. The breakfast was better than the continental type I was expecting. They put us on the second floor and did not offer any help with getting our bags up the flight of stairs. I like to consider ourselves as a spry couple in our 70s, but the second floor has a long stairway and the courtyard is gravel meaning we had to carry our luggage across from check-in and up the stairs. It's likely the longest haul of luggage during our month tour of Mexico. The morning staff at breakfast are friendly and attentive. The location is near some of the best restaurants in town.

All in all OK.. Booked the garden pavillon with.. And for my taste the room was horrible. Might be a matter of taste but I didn't like it at all. The whole room consists mainly out of mosquito nets. Some are covered but in total its easy for people to look straight into the room !! The wall behind the bed is completly uncovered. Will be full daylight early in the morning. Mosquito and ants in the room. Of course no AC in this room so you will sweat even by night. Looked different on the picture in the internet. Kindly asked the host for another room and got one for a day. Big room at the front side.Quite nice but loud because of the street. Toilet had a wall but is open on the top and has no actual door. Call ne oldfashioned but was a problem when travelling with my girlfriend :D All in all when you book the garden pavillon be sure you are searching for exactly that experience