Casas Novas Countryside Hotel Spa & Events
Chaves · Portugal · Rua Visconde Do Rosário No. 1
About Casas Novas Countryside Hotel Spa & Events — Luxury Boutique Hotel in Chaves
Casas Novas Countryside Hotel Spa & Events is an exceptional 4-star hotel in Chaves, Portugal. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, restaurant, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.4 / 5
Excellent place to stay. Wedding we attended was exceptional. Attention to detail was extraordinary.
Great hotel- lovely views and rooms, a little out of the way of towns/restaurants/shops but great leisure facilities and staff!
Didn't live up to 4 stars Good points Friendly reception Lovely location. Nice pools. Bad points One the lights in our bedroom wasn't working (bulb had blown). No indication on the phone of how to contact reception. I pressed all the buttons. Had to walk down myself. Light was also not working in the sitting room outside our bedroom. Room 401 was lovely and large, huge bathroom but very little light due to tiny windows. Bed was not comfortable due to cheap mattress where you could feel the springs. No duvet cover on duvet (see photo). In the sitting area a load of stuff on top of an area (see photo). Breakfast basic disgusting coffee from a machine. No fresh squeezed orange juice. Spa, showers not working in pool area or changing rooms. Only one sauna working.