Castell dels Hams

Fantastic experience at this Hotel The staff and entertainment crew were all great and always willing to help. Only one problem the shower in our room was poor to say the least, but thats not something that should put you off. Great Hotel don't hesitate to book. Activities were fab. Food a little repetitive but fine for a week or shorter. Great value for money. Provided everything you need on an all inclusive holiday.

🌞 Relaxing and Fun Summer Holiday – Highly Recommended! I stayed at this hotel for one week in July, looking to relax, enjoy the sun, and take a break from everyday stress. Overall, I had a great experience and would definitely recommend it to friends. When we first arrived, we were quite tired and hungry. Unfortunately, the initial welcome wasn’t ideal—the receptionist we dealt with was blunt and not very helpful. The first room we were given didn’t meet our expectations either. It was warm, smaller than expected, and far from the main facilities—not quite like the pictures. They moved us to other room in the next day and was a better room. The facilities were excellent—great pool, gym, and a convenient shuttle to town. Everything was well-maintained and easy to access. The entertainment team was an absolute highlight of our stay. They were energetic, professional, and somehow always smiling. Honestly, they deserve a 20 out of 10. Their dedication and positivity really stood out and made our days more fun. The food also exceeded my expectations. I was worried it might be repetitive, but there was a good variety. I even managed to stick to a diet even if that wasn’t the original plan! The hotel in general was very clean, though one major area for improvement is the cleanliness of the dishes in the dining area. It was often difficult to find clean plates and glasses. Despite the rough start and the issue with the dishes, the rest of the staff was fantastic—special shoutout to Ruben at reception and Bar staff, who were very friendly and helpful and entertainment team no doubt. Kudos to the entire team for their hard work and warm attitude. All in all, a lovely stay. I left feeling relaxed and happy—mission accomplished!

Room was just like the pictures however no bin in the room and when housekeeping came to clean all they did was make the bed and take our dirty towels without even replacing them. We ran into a problem regarding an incident with a taxi and night staff were lovely when helping us deal with the problem even though it was not their fault and had nothing to do with them but some of the day staff were rude when we told them what the lovely night staff had told us which only made us feel uncomfortable and irritated. Food is not awful but not great, barely any of the food on the buffet was labelled so could only guess what I was putting on my plate. Hotel website also fails to mention that this is a primarily french hotel so felt we were treated as if we were out of place by staff and guests, we were constantly stared at and judged when speaking to one another. Pool was nice and from what we seen the entertainment was okay.