Castello Village Resort

Well firstly I will say dont believe all you read on these reviews, obviously some people are very hard to please. This hotel certainly is a 4 star, the rooms are perfect with all you need for your stay. Cleaned daily fresh towels and bedding. All the staff very welcoming and happy to help anyway possible, shout out to Andreass, Elvris, both made our holiday with entertainment and drinks factor. Location is ideal short walk in to Sisi port where there is also plenty of food places to visit. We had no issues getting sun beds, pool was perfect. I would visit here again in a heart beat absolutely brilliant thankyou to all at Costello village. Anyone considering a visit go for it.

Attention, stay, reception, pool, meals… everything was great. People working at hotel have been kindly and they have tried to understand us in every situation that we have asked. If I come back to Crete, sure I will come back to stay on this hotel. Thanks for all your attention.

It’s probably 3.5 for me but went for four stars. Room was adequate and cleaned most days with fresh towels and a/c. The food was very good. The staff all very friendly although clearly stretched with the pool bars not opening until 11am ish and not being allowed to drink your own water by the pool seemed unfair during hot temperatures. I enjoyed some water polo (could do with some actual goals rather than chairs) the pool was excellent. The entertainment was good on the evenings, particularly Andreas was a highlight who made everything really good fun especially when the internet dropped out regularly during karaoke nights. I would revisit this hotel and certainly Sissi, a beautiful place it is.