Cathedral Quarter Hotel Derby

Located down a side street, almost opposite the cathedral, this hotel sits slightly back but is easy to find with its two standards adorning the entrance. The reception staff are welcoming and simply provided a key and accurate directions to the room. The room was small, being on a corner, but still had sufficient space. The decor was in good condition, with a piece of art work on the wall. Whilst I opted for a “single room”, I was pleased to see a double bed which was comfortable. The windows were sash with limited opening, presumably for safety reasons. However, there was also air-con and, hidden away in the single wardrobe, an electric fan. In addition, there was a hairdryer and iron. The bathroom was sufficiently large, with plentiful hygiene products. The one criticism was the lack of bedside reading lamp. The room lighting was limited to a low floor mounted standard lamp, though this could be relocated into a more favourable position. The breakfast (included) was pleasant and the departure straight forward.

My recent stay at the Cathedral Quarter Hotel in Derby City Centre was highly disappointing due to significant cleanliness issues. My initial room had a strong smoky smell, requiring a move. Both rooms I occupied were noticeably dusty and poorly cleaned, with other guests' hair found in the bathroom. Additionally, some floor tiles were loose. Most disturbingly, the mattress cover in my second room had what appeared to be three blood stains, and my colleague also found blood stains on a towel in their room. These pervasive cleanliness problems made for a very uncomfortable and unsettling stay, severely impacting our sleep. We would have changed hotels if possible. Adding to the frustration, there was no staff at reception at 7 AM during checkout, preventing us from reporting these serious concerns immediately. Overall, the extensive cleanliness failures, particularly the presence of blood stains, made this a very unsatisfactory experience.

I was disappointed by my stay here. The rooms and linen were not cleaned to an acceptable level. There were blood stains on the towels in my room, and similarly my colleague found blood stains on the bed linen. One room smelled strongly of smoke, they were helpful and let my colleague move rooms. In general there was a lot of things that needed fixing - my door handle was falling off, there were water stains on the ceiling, tiles were coming off in the bathroom. When I checked in the staff were friendly, but there was nobody on reception in the morning to check us out.