Chainarai Riverside SHA Plus Certified

We stayed here for a couple nights, a nice quiet location but not too far from all the markets and restaurants in town. Very clean, relaxing and the staff were very helpful. I have no reservations recommending this resort to anyone. While we did not utilize the restaurant or breakfast, I would trust the positive reviews based off of our own experience.

I had a lovely stay at this hotel in Chiang Rai. It's located just outside the town—far enough to feel peaceful and surrounded by nature, with beautiful views of the river, but still close enough to get around easily. The room was clean and comfortable, and housekeeping came daily. There’s ample parking, and the staff were all very kind and helpful. It was also nice and quiet during my stay, as there weren’t many other guests. A great spot for a relaxing getaway.

I chose to stay at this hotel due to its excellent reviews. I was a party of three, for one-night stay. Upon arrival, the reception was welcoming. However, when I entered my room late at night, I found that I had less than half a roll of toilet paper with no backup supply. The extra bed I paid for was extremely uncomfortable, making it impossible for any of us to sleep on it. In the morning, we went to breakfast, which we had pre-paid for. The breakfast is ending at 10 a.m., we got there about 9:45 a.m. After getting our food and sitting down, a lady staff member approached us and pointed at her wristwatch. When I inquired about her actions, she informed me that breakfast would end at 10 a.m. and she would be clearing all the food away. I asked her what time it was, and she replied that it was 9:50. At that point, we had already collected all the food we intended to eat, so we had no problem if she wants to clean up. The staff member continued to walk around, frequently glancing in our direction. At 10 a.m., she bought a group of workers who began making loud noises. We finished eating by 10:05. This hotel is supposed to be a high-end hotel, however the worker is not adequately trained to treat their guests well. While the hotel itself is beautiful, we will not be staying here again and would not recommend it.