Chalet du Lys Hotel & SPA

I had a really good feeling about this hotel and its management before we arrived and it certainly didn't disappoint! The husband (Giorgio) and wife (Janine) owners are super friendly and set the tone for the whole team. Every member of staff made our family group of 8 feel welcome and tried so hard across the board. The 'Gordon's Pub' under the same roof/ownership is a bit special! You can watch sport on the big screen, have your half board meal there instead of the formal Dining Room should you wish, and even join in with the locals on 'Karaoke Night' (hilarious!). We also used the excellent spa facilities every night. Simply a brilliant relaxed place to stay. Oh yes, and it happens to be located in the best spot within the Monterosa Ski Area (top of the middle valley). Highly highly recommend! :)

Spent a week, 2 x 2 (UK + CAN) at marvellous place with even better service. We are certain that whole staff is paying equal, exceptional care of their guests, but we were lucky to be served by Marco. Position (steps from ski lifts), amenities, food-all 1st class. Sole observation is lack of - hooks or similar amenities, to dry out ski gloves, jackets, pants (in winter, guests are there for skiing? Shall be ski gear friendly!)

It's an amazing place with fantastic stuff and members. The manager will assist you with anything and always make you feel welcome. It was one of the best experiences I had in Italy.