Chateau du Clair de Lune
Biarritz · France · 48 Avenue Alan Seeger
About Chateau du Clair de Lune — Luxury Boutique Hotel in Biarritz
Chateau du Clair de Lune is an exceptional 4-star hotel in Biarritz, France. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
My husband and I were very impressed with this hotel. Unfortunately we were not able to stay here, due to my 7 year old becoming very ill the days leading up to our stay. When I called the hotel to inquire about their cancellation policy, they informed me that we were past the point of receiving a refund (because we used an online travel agency to book). However they tried their best to get the room rented so they could refund us a portion of our booking. We felt this was more than fair on the part of the hotel considering the circumstances. Both of the women at the front desk who helped us were friendly, responsive, and wonderful communicators. And the owners were so kind to make this exception for us. They didn't have to do that for us and they did it with warmth and professional. We very much forward to staying here next time we are in Biarritz. Thank you, Chateau du Clair de Lune for your hospitality. We will always remember this!
Oh my goodness what a wonderful Chateau to stay in... It is owned and run by the original owners geat grandson. The interior is lovely and reflects it's heritage. Our room on ground floor was large and the attached bath was huge. Beautifully appointed. The bed was large and very comfy. The bath towels thick and soft. They provide robes and slippers. They go out of heir way to accommodate your needs. The casual supper, on the terrace overlooking the fountain and grounds, was tasty. Breakfast the next morning was delightful. NOT the icky usual bread, bread, bread, butter and lunch meats. Ordered a cheese omelette and bacon. They had nice pastries, granola, fresh fruit and jams. Coffee with cream. I could go on and on singing their praises but you need to see for yourself. Definately come and stay here.
We love this hotel! We were treated so well from beginning to end. We came with two dogs and had a perfect room for them on the ground floor with access to a porch. The grounds of the hotel are large and perfect for walking the dogs. The food was lovely and the service impeccable. It is also very close to the motorway so easy access if you're travelling as we were. We would highly recommend for service and comfort.