Chateau On The Lake Resort Spa and Convention Center

We had a delicious meal at the atrium. Rachel was our server and she was very attentive and also very personable. She took good care of us. I have the tomato and mozzarella flatbread and it was delicious! My husband had the chicken Parmesan and it was very good. For dessert we had the cheesecake with blueberries. Not only did Rachel wait on us, she also made our cocktails! They were delicious! Rachel is a true asset to the meal service at this hotel and when we come back again, we will ask to sit at one of her tables!

From the moment we arrived, the service at Chateau on the Lake was nothing short of phenomenal! Trisha at the front desk greeted us warmly and went above and beyond to make sure our check-in was smooth and welcoming. Becky, the manager, is exceptional—her professionalism and genuine care for guests truly stood out. Earnest from maintenance was prompt, friendly, and incredibly helpful, making sure everything in our room was perfect. The amenities are top-notch, the cleanliness is impeccable, and the overall atmosphere is relaxing and beautiful. But it’s the people—especially Trisha, Kelly, and Earnest—that made our stay unforgettable. Highly recommend and will definitely be back!

The hotel itself was nice, and the bed—while firm—was still comfortable. The valet attendants were outstanding and truly the highlight of the stay. However, there were some disappointing aspects. During our entire three-night stay, housekeeping never cleaned the room, picked up dishes or trash, or brought fresh towels, despite us being gone early each day. For a resort, this was unexpected. Additionally, the spa and indoor pool were closed for renovations, which would have been helpful to know before booking. The resort fee also felt questionable, as many of the “resort” amenities were either unavailable or required an extra charge to use. I’ve traveled extensively across the U.S., and for the price, I’ve definitely experienced better value elsewhere.