Chesa Valese

We had a great stay here. There was a mix up with the pickup time, but the staff handled it well and were very helpful throughout our visit. We were given a spacious room with plenty of storage and even a partial view of the Matterhorn tip, which was a lovely bonus. The spa and sauna were excellent and well worth using after a long day out. The only real issue was with the plug sockets. All were Swiss three-pin, and strangely, my EU two-pin plugs didn’t fit even though they worked fine on the train. Reception quickly gave us two adapters, so it was sorted without fuss. Breakfast officially starts at 7:30am, which is a bit late, but they allowed us to eat at 7 when we had an early start, which we appreciated. WiFi didn’t work with my VPN, which was a bit of a let-down as I don’t like using open networks. Luckily I had mobile data, so it wasn’t a big problem. Overall, a comfortable stay with excellent service. Would definitely consider staying again.

Traditional charming building. Decor is warm and welcoming and tastefully done. Staff are super friendly and helpful. Service was of a consistently high standard. Breakfast superb. Great views of the Matterhorn! We were lucky to have found this place. Thoroughly enjoyed our stay!

Hotel Chesa Valese was an absolute dream! Every corner is thoughtfully designed with charming details, making it feel warm and inviting. The owners and staff are incredibly welcoming and caring — it truly felt like a second home. The rooms are cozy, comfortable, and offer beautiful views. They provide free pickup and drop-off (since Zermatt is a car-free zone), and even help place your baggage in the room — a level of service we didn’t experience elsewhere in Switzerland. The toiletries were lovely, As a vegetarian Indian traveler, I was impressed with their breakfast. Though it’s a European spread, they had plenty of veg-friendly options like cereals, plant-based milk, overnight oats, homemade fruit jams, and chocolate spreads — perfect for making your own sandwich or bowl. They also have a lift, which made handling luggage super easy. Highly recommended!