Chicago Marriott Suites O'Hare

Beautiful room less than 10 minute walk from blue line and has a shuttle to airport. Staff was super friendly. Made to order omelets for breakfast were delicious 😋

The hotel near the airport with nice suites. Rooms are well maintained with cleaniness. Convenient with spacious fridge and microwave in room. Lobby is chill and relaxing with mini store stuff such as eateries. Fitness in on 1st(lobby) floor, not fully equiped while good enough for light exercise.

Rating: ★★☆☆☆ (2/5) Disappointing Stay — Not Up to Marriott Standards Our stay at the Marriott O’Hare Suites was unfortunately disappointing. We specifically chose this hotel because, during our reservation, we were assured that a crib would be available for our child upon arrival. What was provided instead was a basic Pack and Play with no mattress—just a thin, hard insert at the bottom. This isn’t a safe or suitable substitute for a crib, and we had to improvise just to make it somewhat usable. Any parent knows there’s a big difference between a Pack and Play and a proper crib, and we were completely caught off guard. We also requested extra pillows from the front desk. While I was grabbing ice, I ran into the staff member in the hallway holding pillows. I asked if they were for our room, as we had just made the request, and he dismissively said they were going across the hall. He seemed annoyed and ended up taking the pillows back downstairs. We never received them. The breakfast buffet was equally underwhelming. I had to walk into the back to grab a highchair myself, flag down a server just to get noticed, and take silverware from another table because no one brought any to us. It was not the level of service or experience we expected from a Marriott. Overall, the stay was just okay at best—but with these missteps, I can’t say we’ll be returning or recommending this location to other families.