Citadines City Centre Liverpool

Situated right at the centre of the town. Lime Street and Liverpool Central stations are a short walk. There are multiple good restaurants and pubs nearby, in addition to shopping outlets. The rooms are decent and well maintained. There was no wardrobe/cupboard in the studio. They provide shampoo, shower gel and towels. Might have to carry other toiletries. Reception is on 1st floor. I’d suggest not to opt for the breakfast as it’s just Cereals and not hot breakfast. You’ll be charged £2.4 city council tax upon check-in.

Perfect location pro, loud at all hours con. Staff were friendly and professional. Cleaner was very helpful. Rooms were good sized with clean bathrooms and beds, comfy pillows, good street views. Sufficient amenities such as towels and shampoos coffees etc. overall fantastic stay.

We were initially pleased to be offered a complimentary upgrade to a One Bedroom Apartment on arrival — however, we were not informed that this was due to any power or technical issues, as later claimed by management. Unfortunately, the apartment had noticeable hygiene issues (hair and stains on the bedding), which we didn’t raise at the time out of courtesy. The main problem, however, was the lack of functioning air conditioning. It would not have been a problem if the windrow in the apartment were able to be opened. Only one of three vents worked, and it provided barely any airflow. After speaking with night staff, we were told nothing could be done until the morning — by which time we were due to check out. We spent a very uncomfortable night, barely able to sleep due to the heat. Despite raising this with management after our stay, our concerns were dismissed with an inaccurate timeline and no offer of compensation. Disappointing service recovery for what could have been a pleasant stay. I wouldn’t return.