Citadines Holborn Covent Garden London

Great location, walking distance to many tourist sites. Across the street from Holborn tube station. Many grocery and restaurants available nearby. Great customer service. Since it is an apart-hotel, there is not daily housekeeping, but fresh towels, toilet rolls, and trash sacks are available any time in the laundry room. The kitchen is well-equipped and the refrigerator in a good size for a hotel. Laundry room was easy to use and the dryers work too! Good wifi. Good customer service.

Great staff! Great room! Incredible location! I've stayed here before and will do so again. Having a late-night Sainsbury's as you exit Holborn Station and a Waitrose directly opposite the hotel made having the kitchenette a super amenity. The hotel is a 10-minute walk to literally dozens of attractions and shopping destinations, and there are too many restaurants and pubs to visit in one visit. The staff were kind and courteous. Using the luggage storage after checkout was easy and secure.

Good location but …. Beds joined with a big crevice. If you have a bad back the topper they use is flimsy. Raised it with desk staff and they were uncaring to say the least I would say the female receptionist was rude. Eventually a quilt chucked over the base which radiates heat as a temporary solution. Then there was the dripping shower all night. Reported at check in and ignored. Thin walls and floors so here every noise and murmur and I’m not a light sleeper All in all not a relaxing place. Would not recommend. Staff average and not value for money and definitely guaranteed no sleep.