Citadines Salcedo Makati
Makati City · Philippines · 148 Valero Street
About Citadines Salcedo Makati — Luxury Boutique Hotel in Makati City
Citadines Salcedo Makati is an exceptional 4-star hotel in Makati City, Philippines. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.6 / 5
From the moment I arrived, everything about my stay was exceptional. The service provided by the staff was outstanding – special thanks to Nicole and Ricky, who went above and beyond to ensure a comfortable and pleasant experience. The room were spacious, clean, and well-equipped, offering a perfect blend of comfort and functionality. The breakfast buffet was a delight, with a great variety of delicious options to start the day right. One of the highlights of my stay was the amazing rooftop pool – perfect for a relaxing dip with a great city view. The gym was also well-equipped, making it easy to stay on track with fitness goals while traveling. Location-wise, Citadines Salcedo is unbeatable – it's nestled in a peaceful neighborhood while still being close to everything you might need in Makati. Highly recommend this place for anyone visiting Manila – whether for business or leisure. I’ll definitely be back!
Very Accessible and Service is great. The room is also awesome. I had an amazing sleep. I think for the price, it was not something everyone can afford for daily or weekly use.
Why 3 stars and not 4 or 5? When we arrived at Citadines this afternoon, we were impressed with the cleanliness and spacious room, and the hospitable service of the staff. Our luggage was brought to our rooms after we checked-in and everything was in good order, despite some cabinetry looking a bit worn. Slippers were also provided in the room, along with basic amenities. Love that a larger water jug is provided in the pantry - a better option than disposable water bottles. And there's a fridge and microwave too. BUT the deduction in the stars, comes from the lack of timely communication by the hotel team on a facility closure - the temporary swimming pool closure. I cannot hide my disappointment at the untimely notice we received under our room door when we returned to our room in the evening. A pool closure on May 2 from 6am to 6pm due to a private event, to be reopened at 6:01pm. Part of going to the pool is enjoying it during the daytime. And to take it away from guests from 6am to 6pm, is very unfair. We were not notified of this event during check in. And if we were told in advance (like during check-in, again, if I may emphasize), we might have planned to spend time at the pool this afternoon instead. But only providing notice LESS than 12 hours (perhaps even less than 8 hours!) before such an event is really too short and unprofessional. Very disappointing. We were hoping to use the pool during our last full day stay before checking out the morning after. If the event can conclude a few hours earlier, say, 3 or 4pm, that would still give guests time to use the pool during the day. So I suggest the hotel team to review how they distribute such communication to guests and ensure that they are given sufficient notice. Disappointed in the hotel's handling here.