Citadines Trafalgar Square London

Staff is very friendly and helpful and location is prime but one should be aware of the difference between an apart-hotel and a hotel. There is no daily cleaning service, the accommodations are basic, and rooms are dark (due to small windows/old building). That being said it is clean and overall acceptable. There is AC but doesn’t get crisp and cool. Breakfast is good (15 adults, 7.5 kids) and coffee is free. So just need to have the appropriate expectations for this setting. It’s hard to find a luxury hotel in London for a family of 5 and overall this was workable. Kids were happy.

The location is perfect — we could reach almost every major attraction on foot within 20 minutes. 다만 4박5일을 묵었는데 청소가 안된다는건 좀 아쉬웠어요 ㅠㅠ 관광을 위한 위치로는 진짜좋아요!! On the second day of our trip, my husband lost his bag in the lobby, but he didn’t realize it until the fourth day. At first, when he went to the reception, he and I felt quite hopeless because he was told there wasn’t much they could do. But when we went back again, ‘Daniel’ at the front desk was incredibly helpful. He asked in detail what was inside the bag and assured us he would check with the housekeeping staff. He really gave us a sense of trust and support. On our last day, when we came back after enjoying our trip, he immediately recognized us and brought the bag to us, saying it had been found. We are especially grateful to him for his kindness and help. Thank you, Daniel! We also very thankful to the other staff members who helped Daniel and checked the CCTV to find the bag. Their support really meant a lot to us. From now on, I’ll make sure my husband doesn’t lose anything again. 😅😂

Good service , perfect location, plenty of sight seeing and food option. Perfect for business travel as well as all key business locations are at easy reach, tube station round the corner and bus stop few steps outside the main entrance. Good coffee available in the hotel throughout the day, breakfast is also good.