citizenM Paris la Défense

I have stayed in this hotel twice due the good proximity of the business area of La Defense. I'm already planning that on my next business trip I will stay there again. Breakfast options are good, room is nice and the service/care from all employees are AMAZING. Specially to Karen Purger who took care of all of our Brazilian colleagues on the business trip, speaking Portuguese with us, sharing some local recommendations and making sure our stay was perfect. The plates on the hotel are nice as well, specially the Pizza. Water is free and you have options to 'rent' for free an umbrella for 2 days (just make sure to return it).

A pleasant travel experience is shaped by many factors, and the hotel is definitely one of the most important. Our trip to Paris and the decision to stay at this hotel turned out to be a great choice. We happened to arrive during a heatwave, and after long walks and fully enjoying the city, coming back to a cool, quiet, modern, and tech-savvy hotel room felt like a true delight. The room was beautifully designed, super comfortable, and incredibly peaceful. The self-check-in system at reception is very convenient. There's also a bar open until 1 a.m., which is perfect if you arrive late in the evening. Breakfast is available for an additional fee. The room itself is well-equipped and everything can be controlled via tablet – lighting, temperature, blinds, and even the TV. The bed is large with clean linens, a soft mattress, fluffy pillows, and a cozy blanket. Thanks to the climate control system, the temperature was always just right. The bathroom was spotless and came with toiletries such as shampoo, conditioner, and body lotion. There were also big, soft towels. Daily cleaning is available upon request. A large window offered a beautiful view, and the room was extremely quiet. The blackout system allowed for complete darkness, which was great for taking a nap during the day. There’s also a TV and a safe in the room. We chose a small room, but it was perfectly sufficient for two people — everything is designed efficiently and with comfort in mind. The hotel lobby has cozy seating areas where you can relax or work, and there’s also a terrace. The design throughout the hotel is modern and stylish. You can leave your luggage after check-out and explore the city before heading off — this service is free of charge. The staff were friendly and welcoming. Complimentary drinking water is available at the bar and can be taken to your room — a huge bonus during hot days. The hotel fits perfectly into the design and atmosphere of the La Défense district.

This is the second time I have stayed at this hotel due to its convenient access to the business area in La Défense. This time, however, I noticed a few things I didn’t like: no slippers in the room, no bottled water provided, also water at breakfast was not included and had to be paid for it separately and the shower in the room had an issue, making it difficult to use properly. I understand the minimalist concept, but in this case, it feels taken to the extreme considering the price paid. The staff was quite friendly—nothing to complain about there. Thank you and hope you will consider to improve this in the future.