citizenM San Francisco Union Square — 4-Star Luxury Hotel in San Francisco, United States
★★★★ 4-Star Luxury Hotel

citizenM San Francisco Union Square

San Francisco  ·  United States  ·  72 Ellis Street

4.6 659 guest reviews

About citizenM San Francisco Union Square — Luxury Boutique Hotel in San Francisco

citizenM San Francisco Union Square is an exceptional 4-star hotel in San Francisco, United States. Guests enjoy a distinctive experience combining world-class facilities including co working, bar, restaurant, and more with the personalised warmth that defines great boutique hospitality.

Amenities & Features

Guest Reviews 4.6 / 5

Matt D
★★★★★ Aug 2025

Booked this hotel for my first time visiting SF and I had a great experience. Rooms are small but have everything you need, I like that you can control all the lights and blinds via your phone or their tablet. Room was super clean. Location is very good to explore the city. Can definitely recommend.

Ben Dingens
★★★★★ Aug 2025

We spent a few days at CitizenM in San Francisco as a couple and felt very comfortable throughout our stay. The hotel’s central location made it easy to explore the city – we had plenty of great spots within walking distance, and public transport was close by as well. The rooms were compact but smartly designed – modern, clean, and equipped with everything we needed for a relaxed and enjoyable visit. The breakfast buffet had a well-balanced mix that suited our tastes: fresh fruit, muesli, classic options like scrambled eggs and bacon, and plenty more to choose from. The staff were consistently friendly, attentive, and helpful, which really contributed to the welcoming atmosphere. One person who stood out in particular was an older security guard of Mexican heritage. There was something especially warm and genuine about the way he interacted with guests – always greeting everyone with a kind smile and a few friendly words. It may seem like a small detail, but his presence added a personal touch that truly stayed with us.

Dumi Melody Mphamba
★★★★★ Jun 2025

Fantastic hotel with amazing staff. The breakfast was always delicious. Not to mention the convenient location in Union Square. Small rooms with a modern, high tech feel which is perfect for travel alone or as two people. I stayed here for two weeks and was incredibly happy with the service every single day.