City Express Suites by Marriott Silao Aeropuerto
Silao · Mexico · Libramiento Norte No. 900 B Col. Los Fresnos
About City Express Suites by Marriott Silao Aeropuerto — Luxury Boutique Hotel in Silao
City Express Suites by Marriott Silao Aeropuerto is an exceptional 4-star hotel in Silao, Mexico. Guests enjoy a distinctive experience combining world-class facilities including co working, pool, pet friendly, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.2 / 5
Employees were great. The only problem was that our room had no working phone and our bathroom was missing a shower curtain. They did not provide a key, so we needed to be let up tomorrow room anytime we had to go in. (They did notify us at check-in about the key problem.
Having a suite while staying for an extended business trip is very nice. Friendly front desk staff and good amenities are very welcome. Only complaint is inconsistent service from housekeeping. Some days I would get two water bottles, some only one, as some none at all. Minor complaint as there is water available in the lobby.
I am a Travel Agent that booked dIfferent groups of travelers here, due to its convenient location to the airport for their early morning flight. The 'free' airport shuttle being another feature. The clients that went to the airport on the morning on Jan 31, 2024, were asked for $200 pesos for the trip to the airport. That client knew the transfer was included, and said so, and the driver left. The clients that stayed there in March, that went to the airport in the morning on March 21, 2024, were duped by their driver, and paid $200 pesos for the 'free' transfer. Tips are obviously expected, but to have drivers tell clients the fare is $200 pesos, is unacceptable.