Civitel Creta Beach

Nice premium bungalows with plenty of space for 3 persons. Nice beach with free sunbeds and good service if you want to order drinks and snacks. All the staff were friendly and helpful. Very service-minded, and whenever we asked for something, we received a quick response. What we found slightly negative was the opportunities for working out. The outdoor gym was very small, there wasn’t much equipment, and some of the few machines were worn out.

The advantage of the hotel is that the accommodation is not in one central building but in many small houses located in a garden full of trees. Everyone has privacy and a pleasant environment on their terraces. A nice maintained beach with umbrellas, sun loungers, showers is part of the hotel area. The staff was very pleasant and helpful. When we arrived at the hotel before 10 am, we were invited to breakfast, which we were not yet entitled to, and a full table of postponed food was waiting for us, because breakfast time was already ending. Possibility to ask for a package in the dining room instead of food when we were not present at the hotel during a day trip. At the end of the holiday, after the rooms were vacated, we were given a free room in the early evening after a whole day on the beach before leaving for the airport to shower and pack our luggage. To one of our questions, we received the answer "Everything is possible here". It really was. A great holiday, I recommend the hotel. Its strong point is its willing people.

Review is for the hotel, not for the bungalow, so the hotel is not 4 stars, maybe just bungalow. I'll start with the positive review. 1. The food was good, diversified and tasty. 2. The staff behaved impeccably, always kindly and ready to help. 3. Cleaning was another strong point: - Linen and Towels were changed daily, and everything was taken care of. 4. We liked it a lot and the beautiful view and Well-kept garden contributed to the relaxing atmosphere. and negative reviews Unfortunately, our experience did not meet expectations for a 4-star hotel. 1. The bathroom did not look like in the pictures > instead of a modern shower, I found an old, unhygienic curtain. 2. I booked a room with a double bed, but I received two adjoining mattresses, which split during the night. 3. The room was located close to a very busy street, and the noise was constant - it sounded as if I was sleeping in the street. 4. Under the main door there was a large space, and the general smell in the room was an old, unpleasant one. We didn't feel that the standards of a 4-star hotel We certainly didn't like it, we're not coming back. Personal recommendations Renovate the hotel part or let tourists know that the hotel conditions are not 4 stars.