Clarkes hotel A grand heritage hotel since 1898

Customer service exemplary!! All the staff without exception have been trained such high standards. We felt overwhelmed with their attentive service and caring attitude. They tried helping me to sort out my mobile phone, made recommendations for exploring Shimla and the Mall Road, gave advice on taxis prices, supply hot water bottles at night. Our luggage was carried up several flights of stairs and we were welcomed with a delightful warm ginger/lemon drink. Breakfast was fantastic with all the usual buffet options, fresh cafetiere coffee and attentive waiting staff. Absolutely worth 750 rps plus tax. Cocktails in the bar made perfectly. We definitely enjoyed our stay and would recommend fabulous heritage hotel. Thank you to all the staff and management.

Th location is perfect and it gives you that heritage vibes as soon as you enter the hotel. Rooms are good, but lack of central heating means you need to keep the room warm with electric heaters. The restaurant has a nice view and the food served was delicious. The only real con I noticed is the limited parking space and long stairs you need to take from parking to the hotel.

It's an amazing old heritage style hotel, very calm and nice property. Best part is the location situated very much on the mall road and you can get good views of shimla from hotel. Only con is rooms are bit expensive based on size of room. But rooms and hotel is completely carpeted and staff is very polite and always ready to help. Breakfast buffet is very good