Clarks Amer

I would like to sincerely appreciate the excellent service provided by the hotel staff during my stay. A special mention to Ms. Pooja for her warm hospitality, professionalism, and helpful attitude. She made the experience even more comfortable and memorable. Overall, the service at Hotel Clarks Amer has been outstanding from housekeeping to front desk support, everything was well managed and efficient. Thank you for maintaining such high standards. I look forward to staying here again.

Staff Cooperation: The staff at Hotel Clerks Amer is highly professional and cooperative. From front desk personnel to housekeeping, the team handles guest interactions with politeness and promptness. Their willingness to assist and resolve queries efficiently is commendable and adds positively to the hotel's service standards. Responsiveness: Requests are addressed in a timely manner, whether it involves room-related services, general inquiries, or housekeeping needs. The staff consistently maintains a helpful attitude, creating a smooth experience for guests. Cleanliness and Hygiene – Toiletry Areas: While general housekeeping is acceptable, more attention is needed in the toiletry areas, particularly the urinals in the public/common restrooms. These areas require more frequent cleaning and proper maintenance to avoid unpleasant odors and visible stains. Improved hygiene in these spots would significantly uplift the overall cleanliness of the hotel. Maintenance in Restroom Facilities: Some restroom fittings appear slightly worn and would benefit from routine inspection and upkeep. This includes proper disinfection, deodorizing, and ensuring all plumbing fixtures function optimally. Conclusion: Hotel Clerks Amer benefits from a well-trained and cooperative staff, but there is a clear need to enhance hygiene standards in toiletry areas, especially around urinals in public restrooms. Addressing these concerns will improve guest comfort and reinforce a more professional standard of cleanliness.

Hotel Clarks is a budget and old hotel that needs renovation specially of its rooms. There are multiple areas including floor tiles, bathroom fittings that require addressal. The breakfast is decent but the service needs to improve. The banquets are quite big and spacious. Overall, an average experience.