Clayton Hotel Ballsbridge

Slightly outdated but by no means lacking. Service was great. Rooms were clean and functional. Lifts worked. Breakfast was ABSOLUTELY AMAZING! Lovely bar. Bus stop right outside the hotel and DART train literally 4 minute walk. Underground parking was fine. All in alla great spot to stay when going to Dublin.

I loved that the check in was automated and you can just collect your own card. Service was great enjoyed the breakfast and location is pretty good as well. Only thing was the parking under, dang is it tight to get in with an SUV car. Otherwise, everything was perfect. Family enjoyed their stay

We recently stayed at this four-star hotel with our two young children (ages 4 and 5), and while the staff were kind and accommodating, the overall stay was disappointing. When we first arrived, our family room had clearly not been cleaned — the minibar area was full of leftover chips, cookies, and other snacks from previous guests. We called the front desk, and the duty manager came promptly to clean it himself. He also offered all four of us complimentary breakfast for our two-day stay, which was a thoughtful gesture. Unfortunately, that night there was a loud party in the room next door that went on until about 1:30 a.m. The music was so loud that none of us, including the kids, could sleep. We later learned that all family rooms are on that same side of the building, right next to the party area — which makes no sense for guests with young children. The staff apologized and said they would have moved us if there had been any free rooms, but there weren’t. The next morning, we discovered yet another issue — a pair of old shoes left behind in the room. At that point, we were quite frustrated. However, duty manager Stefan handled the situation very professionally. He listened to our concerns, moved us to a new room (as there were vacancies by then), waived our parking fees, and even gave us free hop-on, hop-off bus tickets, which we appreciated. Breakfast at the hotel was decent, and the staff — especially Stefan and Sebastian — went above and beyond to try to make things right for us. Service-wise, we can’t complain; they genuinely tried to help. That said, the hotel’s cleanliness issues, poor room placement for families, and lack of soundproofing made the stay far from what we expected for the price. If you decide to book here, I recommend calling ahead to confirm where your room will be, especially if traveling with children.