Close To The Lake

I had to catch a bus at 1:20 am, so it wasn't worth booking a night. So I came to Based by the lake to ask if I could leave my luggage there. For 20 dollars I was not only allowed to leave my things there, but I was also allowed to use the kitchen and stay in the lodge. The person at the front desk stayed up until 1 am to get my stuff from the pastry room. Super nice staff and very helpful, without them I would have had to wait in the cold with my luggage until 1:20 am. Thank you very much!

Simple from the outside, modern inside. We have got a clean bunk-bed room suitable for 3. Its en-suite bathroom is recently furnished. Compact but cozy. Kitchen is spacious with lots of utensils. Close to the lake front.

Upon our arraival, we found that the door had been locked, and we had to call after hours to be checked in... at 7:15pm, as the on duty staff was upstairs napping. This was despite our prior call informing them of our arrival time just 2 hours earlier. The duty officer had then locked himself out of his room, and had to flag down other guests whilst we were waiting, to recode a card, letting himself back inside (whilst verbally permitting their drinking in an unliscenced business). Finally, the check in process began, in which the attendant found that although there was a keycard with our name on it, as well as the due balance written down, the booking was not on their digital system, and so he found himself unable to get us into our room immediately. After 20 long minutes, we were finally let into the room, advised we would have to pay for the room later. Totally understandable under the circumstances. Having just put down our bags, and gone to the bathroom, there was a knock on the door. We were then escorted back out of the room, as the issue had not been resolved (5 minutes later). We took our stuff, left our details should the issue have been resolved quickly, and proceeded to check into the Millennium Hotel down the road (who are fantastic!) We recieved a call at 8:30pm (1 hour and 15 minutes after our initial arrival) informing us the issue is resolved. We turned down the room. (Side note, I was called "Adrian" for the entire experience... not my name, not even the 7th time)