Comfort Aparthotel Frejus La Tour De Mare
Frejus · France · 566 Via Aurelia
About Comfort Aparthotel Frejus La Tour De Mare — Luxury Boutique Hotel in Frejus
Comfort Aparthotel Frejus La Tour De Mare is an exceptional 4-star hotel in Frejus, France. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, garden, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.2 / 5
Nice, quiet apart hotel with parking. Ideal for a short stay.
The surroundings were absolutely beautiful, and the apartment itself was clean and comfortable. The staff were friendly, reliable, and always willing to help. Parking was convenient, and while I didn’t use the pool myself (I preferred going to the beach), it looked nice and well-maintained. There’s even a sweet stray cat on the property that adds a charming, homely vibe. I also really enjoyed the bathtub — a great touch for unwinding after a day out. That said, there were a few small issues: the toilet door didn’t close properly, and the sink didn’t drain, which was a bit inconvenient. The Wi-Fi could be better — it was spotty at times and required re-logging in every few hours. Also, the location is a bit far from the beach unless you have a car (about 10 minutes), so I wouldn’t recommend it for beach lovers without transportation. Overall, it’s a peaceful, clean place with great staff — just make sure to have a car if you’re planning to stay here.
Update as the manager bellow answered: Not only the receptionist didn’t apologise, as both me and my partner can confirm, neither did she although i understand now that she was there! Pictures don’t lie and if the room looked like that I cannot Imagine how the kitchen looks (given the mention of the offered breakfast). You can better see the staff attitude in their answer. Lying on the apologising snd forgeting to mention they offered a possibility to change but only in the next day, meaning we would have had to sleep in that filth (at no point anyone mentioned sending a cleaning lady for example) The room we were given was absolutely filthy, the fridge was smelly and had something yellow leaked all over, there was no soap in the bottles on the sync, it was stained everywhere. My dog found a very strange and dirty plastic object under the couch. What surprised me the most was the attitude if the man at the reception, who although offered to change the room (starting tomorrow if it is possible) has not even once apologised. I am not sure if the reviews are real as I see the cleaness and the staff being praised but our experience was not pleasant at all .It looks nothing like in the pictures , it is absolutely filthy and this is not a 4 star hotel in any unniverse. It also costs more than 200 a night.