Confidentiel hôtel & Spa
Saint-Raphael · France · 1090 Avenue Du Colonel Brooke
About Confidentiel hôtel & Spa — Luxury Boutique Hotel in Saint-Raphael
Confidentiel hôtel & Spa is an exceptional 4-star hotel in Saint-Raphael, France. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.6 / 5
This is a very beautiful hotel with very friendly staff that will make you feel at home. It's a small ressort with nice, clean rooms and a relaxing pool site. There's also a bar and a bistro that serves good food. I loved every minute there. It's calm and peaceful. Shout out especiall, to the staff who have been more than accomodating. There's a small shopping venue 5 minutes from the hotel, there's also a pharmacy there. Beaches are all around 10 to 15 minutes away by car. I enjoyed my stay very much.
Very peaceful and beautiful property, the pool is wonderful. Room was spacious with a good terrace. Cleaning of room could be improved for a 4* hotel, there were cigarettes left on the terrace table and the sink hadn’t bin cleaned nor the bin emptied! Bathroom layout is odd with a glass screen not an issue for me as travelling alone but would be awkward if sharing. AC worked great. Dinner was decent. Location was a bit far from town but worth it for the peaceful vibe.
We went in early July with my partner and the experience was terrible. The room was very small and uncomfortable. Forget about getting any rest — the curtains aren’t opaque enough and a lot of light comes in in the morning. On top of that, you can hear absolutely all the noise from the hallways; there's no privacy whatsoever. The breakfast is extremely expensive for the frozen croissants they serve. It's way overpriced for what it is. The minibar in the room is a joke. It doesn’t work at all — it’s like leaving your food out on a counter. The noise from the coffee machine is unbearable and the coffee pods they provide are low quality. The place was very clean, but the cleaning products they use have such strong smells that I even had an allergic reaction. It smells like cheap chemicals, not cleanliness. The staff is very friendly and willing to help, but there are far too few of them for a four-star hotel — it felt more like a hostel. You pay a ridiculous amount per night and they only give you one roll of toilet paper and a pair of awful slippers — it would be more honest not to provide anything at all. I hope you don’t run out of that tiny roll of toilet paper in the middle of the night, because good luck. We couldn’t even find tissues. The cleaning ladies were very kind — I asked them to change the sheets to regular ones because the ones provided were rough and poor quality, and they kindly did so. The shower is neither hot enough nor strong enough for a four-star hotel. This is a hotel that definitely can — and should — improve.I recommend you dont go there.