Copthorne Hotel Birmingham

Staff were friendly enough. Room was a great size, facilities were good. It did need doing up however when we went the city itself was being done up and that included the hotel. I would like to return when it's all shiny and new to see how they would've liked it as in it's current state it's a bit of a mess. A lot of the furniture was falling apart. However it was a pleasant enough stay for the 3 days we were there. We went to a gig in the city so it was really only a bed for a night and it definitely covered that!

Spent a few days here over Valentine's Day and overall it was good. The reception staff were friendly and helpful. The room itself was somewhat dated but clean. It was also cold so I asked for an extra blanket. I also asked for a double room and I got two single beds... The TV turned off by itself a couple of times - something that has been mentioned in reviews previously but it doesn't look like they've done anything about it. Another thing was the bathroom "mixer" taps - well they didn't really mix so you got one side that was hot and the other cold. The towel rail in my bathroom was very rusty and the shower curtain was yellow with stains on them. The room service (Western Menu) was an interesting experience. After I pre-paid a certain amount on my order between my other half and I we had Salt and Pepper Squid, Steak with Veg, Chicken and Bacon with Risotto, Sticky Toffee Pudding and a Waffle with Caramel Sauce and Ice Cream. The food itself was really good and the timing of the service was okay. Because I pre-paid room service, they tried to charge me again on checkout even though I paid, but hopefully all will be resolved (the refund is still in progress). So essentially the food is really good, the room is somewhat clean and if you need somewhere cheap to stay and you're not too bothered about taps, I'd recommend here.

Decent hotel. Stayed over 2 nights for work trip. Room was nice, good size and nice bathroom. Food was a little disappointing - Breakfast buffet food was very plain and not a lot of flavour. Evening menu was much nicer and a good choice. Not a lot of drink choice available, although this may have just been when I visited. Staff were nice, especially breakfast staff. If you are looking for a reasonably priced, decent location hotel then this is a good shout, but it's nothing special.