Cosmopolit Hotel

Modern and somewhat tasty decoration of the rooms. Nice bathrooms with heated floor (very nice!) Very. Kind at the reception. Breakfast buffet not so delicious but ok. Hotel a bit out of the center of Kharkhov but worth electing it due to it's excellent ratio quality to price. And quieter and easyness to park if you come by car (highly recommendable, due to lack of public transport, except bus). A good choice in Kharkov.

It's a new nice hotel, if you need to travel on business. Especially if you're not expecting to be in city center in the mornings. Breakfast is a little strange (rice and chicken for breakfast) but there's also other stuff to break your night fast. Clean and ordered. The photos on the wall and the book of photos at front desk is very odd choice.

Horrible and unprofessional staff, absolutely no COVID protocols in place, during our 8 nights stay none of the front desk people were wearing masks. No hot water on the fourth floor! Glass bathroom doors with zero privacy in more expensive rooms. No towel changes during cleaning. Dirty walls and ripped carpets. Administration unavailable, front desk guys drinking wine outside of the hotel at night. When we asked to change our room due to the water issue the guy downstairs asked not to come with these questions so late. When we asked for a refund, he said that the cash was all stolen a few days ago and he can’t help us. Honestly, this place is surrealistically BAD. Positive reviews must be outdated (or bribed haha). Keep searching and stay safe!