Couples Swept Away
Negril · Jamaica · Norman Manley Boulevard
About Couples Swept Away — Luxury Boutique Hotel in Negril
Couples Swept Away is an exceptional 5-star hotel in Negril, Jamaica. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
My wife and I had a wonderful time! The beach was beautiful and had very few people on it making the beach almost feel like your own. Restaurants were on point and food was great. Loved the rooms and how they're tucked away in what feels like a forest !
I enjoyed my time at couples swept away except for a few things. Positives: The location was very nice, I really enjoyed being able to walk right on the long strip of the beach every single day. The food availability of food at almost all hours was great, I never felt rushed to get breakfast, lunch or dinner. The health and wellness center was also great. A lot of equipment to choose from at the gym and many other athletic options to choose from. Negatives: The lack of lighting in the room. The only working lights in our room was the overhead lights on the bathroom vanity and the bedroom vanity. (and entrance/hallway). The bedside lights never worked and when we asked for it be resolved, nothing happened. The bathroom needed some obvious upgrading but it looks like they are in the process of doing that in some of the buildings. Our iron was also broken and leaking water (all over the suite that needed to be worn in a few hours) but they were able to replace that within 30 minutes. I'm also curious about the privacy of some of these rooms, the first room we had, all 3 walls facing the outside had shutters that you would need to open since there was little to no lights in the room. Overall I'm not sure if I would stay here again (not soon anyway) since it looks like they are in the process of doing some updates on the resort. Hopefully these issues are taken into consideration because I think it is a beautiful resort and the location is excellent as well.
JUST OKAY, EXPENSIVE FOR WHAT YOU GET....... Overall it was just okay. My husband and I visited Couples Swept Away for our 3 year wedding anniversary. We are both in our mid 20s (definitely the youngest couple there) and were looking for a good mix of romance, relaxation, and fun. There were some things we liked but a lot more that we didn't. Food: Food matters A LOT to us, so to say we were disappointed is an understatement. We thought the buffet options were limited and average at best. Plated dinners were better but required a reservation. Being at a Jamaican all-inclusive resort, we thought that meant access to unlimited beef patties, but nope. With 4 spots to eat on the resort, there was only 1 location that served beef/ chicken patties. The restaurant’s listed opening time was 12pm, but if you were not hanging around to see when the staff started taking orders (~11am), you were not getting a patty until the next day. Weather: We visited first week of July, allegedly not the rainy season. I know that you can’t control the weather but it rained every single day around 1pm and didn’t stop until around 5pm which significantly cut quality beach time. Temps were high 80s and nice other than the seemingly constant and scheduled rain. Heavy rain clouds were always looming. Beach: Beautiful, very clean, no trash, no seaweed. Vendors heckled until day 3. It was quiet most of the time except for construction on a beachfront unit and power washing of the walkways. There were NEVER clean towels available, you had to bring them from your room. The chairs were dirty and old. There were only a few umbrellas to sit under and they were quickly taken. Room: Our room was clean and ready for us, we did not have to wait to check in. The room was serviced almost every time we left (2x/day). We always had clean towels, bed made, and a full water pitcher. The water pressure in both the shower and sink was very weak and made showering, washing hands, and washing hair very difficult and time consuming. Shower has no door and entire floor gets wet with each shower. Amenities: Spa was great 10/10, we got the couples massage. Since it rained every single day, we were looking for things to do indoors but indoor activities were lacking. Racquetball courts were closed for renovation and squash ball equipment did not work. Only option was to have another mid meal... The evening events were “dinner and a show” format, usually a singer or a band. One night there was a bonfire on the beach but we didn't attend because of the mosquitos. Night activities included karaoke and dance parties but with the average couple’s age being 45+, my husband and I found it pretty awkward. This is definitely not a party resort. Pools closed at 10pm. Staff: Everyone was amazing. Very friendly and attentive always. Do we regret visiting Jamaica? No, but would we stay at Couples Swept Away again? Also no. We feel as though our money would have gone a lot further at a comparable all-inclusive in Cancun.