Couran Cove Island Resort

We nt for family holiday. Cabin was good on the lake. Lots of room. Pool was large and clean, and lots of seating around pool. Pool bar was open and food was good. We were given use of 2 bikes for week and most paths are paved with complex. Rode to beach and within resort. Also paddle board and kayak was good. Hire cheap at $10 per person per day, and covered both activities. Used one tennis court and was in good condition. Only one main restaurant open at night that we noticed, but good was good. Not huge shop, but we were able to buy eggs and bread. Overall good getaway, but would like to see them get rid of old equipment no longer in use.

Nice place with lots to do. With limited staffing right now, food options are a bit limited but everything was tasty. Our apartment was lovely and spacious with a nice balcony, and the pools were great. Also, the staff are doing a great job - saw people working extra managing to do multiple jobs.

Just arrived home from a long weekend stay over the Valentine's Day weekend. I was so looking forward to staying at Couran Cove! I had heard such good things about it. Okay, things I couldn't fault... the rooms were well looked after, and spacious, overlooking the lagoon. Well, the bathroom amenities could have been better stocked. Resort staff are shamefully undersupported, you could see how exhausted and run-off-their-feet they were, trying to look after a full weekend of guests with only a handful of staff to tend to their needs. I can understand the pandemic has influenced recruitment and employment in the tourism industry, but the lack of support they received reflected badly on how they were able to look after guests who had paid GOOD money to stay here. In turn, this shows how drastic the owners and managers of Couran Cove need to change things to improve the quality and reputation of this resort. It cannot continue the way it has... being told at a 4 star restaurant, (on a couple of occasions) that they have, "run out of food" is NOT acceptable! Equipment for the kids was run down and neglected, and posed a serious safety risk to children. If I were the owner/s I would be VERY embarrassed to see the state of some of the facilities. We did enjoy the pool though, our singular past-time we enjoyed. I would like to see a response from the owners detailing how they plan to ensure the maintenance of the property and the care of their staff will be improved in such a way that reflects the high cost of a reservation for a holiday which is meant to be filled with good memories and with the promise of a return visit! In its current state, I will not be returning.