Courtyard by Marriott Chennai

I had a fantastic stay at this hotel. The service was excellent—staff were attentive and welcoming. The atmosphere was calm and perfect for a relaxing getaway, especially for families. The hotel was very family-friendly with amenities that suited all age groups. One of the highlights was definitely the food—it was absolutely fabulous, offering a variety of delicious options. Highly recommended for a peaceful and enjoyable stay.

Excellent room design with all facilities provided. Early check-in and late check-out possible based on availability. Reception staff are cordial and responsive. Breakfast is awesome with a huge spread and good choices. Overall it's worth the price.

I stayed at Marriott Chennai for 5 nights (July 13–18) with my wife and child during our US visa appointments. We chose Marriott for a safe and hygienic stay, fully dependent on the hotel for all meals. Unfortunately, both I and my son fell ill on separate days after eating at the buffet — I had stomach pain after a salad, and my son suffered vomiting and loose motions. The hotel management assured me that food samples had been sent for lab testing, but without any transparency or follow-up, I’m unsure how effective that really is. I was also given the usual standard assurances about Marriott following “the highest food safety protocols,” but our experience says otherwise. I also noticed the hotel seemed understaffed, with ground-level staff working long hours. Being close to the US Consulate, I feel the hotel has become complacent, relying on constant short-stay guests. I’m writing this review not just to share my personal experience, but to ensure there’s a public record. If others face similar issues, there will be a trail of repeated incidents for reference. I sincerely hope Marriott’s senior management or global leadership looks into such cases and takes serious corrective action. Spending over ₹1 lakh for a five-day stay — only to fall ill and spend most of my time managing my and my son’s health — is not acceptable. Food safety and hygiene cannot be compromised, especially at a hotel of this reputation and price point.