Cozy Pillow

The hotel is nice, clean and in a great location close to the Central station. Comfy bed and pillows. Digital check in and out. But the hotel is also located close to the Church, the Dom Bell works overnight too. We couldn't sleep the first night in the rooftop room because of the bell ringing and street noises, since the room is without noise cancellation. The stairs are steep, and we could also hear noises from our neighbors. If someone is a light sleeper, this is not the right place.

Great location , but not a hotel . More of a B&B / Airbnb type thing . Some issues with the room (room 2 first floor) - an ironing board but no iron . As I travel for work having an iron should be a staple for any 4* hotel . I get one even in 3* hotels . Tv remote was nowhere to be found ! Searched the room high and low , so no TV as controls on the TV were inaccessible. Weird underwhelming back door type view with other properties looking in. Steep stairs , with a suitcase could be a real pain for those with disabilities I even struggled and I’m a fit and healthy 34 year old. Bedside bulb gone in one lamp . Random electrical in cupboards … dusty cupboards, some nuts left on the side from last customer. It was a very average stay to put it lightly . As mentioned good location though and soft drinks were a nice touch . No water though although they stipulate on the welcome card that there is still water .

Nice enough rooms, but this place is really more air BnB rather than hotel. Check in is in shop below, where staff are very friendly and helpful, but after check-in that's all you'll see of anyone unless you pop into the shop. Breakfast if you choose it is 3 mins walk away in Anna and Max (we preferred the place opposite). Finally, beware of very steep stairs to rooms - probably best to ask for room on lower floors if you choose to stay here. Utrecht is a beautiful city and worth a visit.