Crans Ambassador

What an absolutely incredible experience staying at the Crans Ambassador. The location is spectacular and the scenery breathtaking. You’re 5,000 ft up on the side of a mountain and right in the middle of Crans Montana. The service is excellent as well. The staff is super friendly and accommodating. The food and drink there are also terrific. I’m already planning my next trip here.

Our stay was mid August We were told that our room was not an upgrade but we were happy with our room nonetheless. We had a view of the hillside which was perfect for us with a great view of the valley from restroom. The staff were fantastic from the moment we arrived with the offer of their tea, to the breakfast waitstaff who remembered our previous breakfast orders, to the housekeeping personnel who accommodated our requests. We were informed at check in that there is no air conditioning and the weather was so good that we had our blankets on at night. The pool and saunas were fantastic after a day of hiking and a welcome amenity included with our stay. We had dinner our last night which was also midweek so there was no problem finding a table. The food was excellent and the price even better when compared to the tourist restaurants in the village below. An excellent experience.

Staff were great, but missed on various meals. Rooms were small and bit tired. Location was great as was right near ski lift. Spa requires suits.