Cristal Itsandra Beach Hotel

Excellent location with beach and nice garden with seaview. Hotel looks rather tired, in desperate need of redecorating and of a lighting consultant. Rooms are Spartan and walls are paper thin. The pool has been empty for many months now. The quality of all food is below average. Reception staff are not really interested in the guests. The rest of the staff was very polite and helpful.

Do you love construction work sound? Then you will love this place. Picture a beautiful beach and a restaurant with a lovely view where you hear (loud, non stopping) construction work sounds. Isn’t that great? And not in a specific part of the hotel, everywhere from 6am to 8pm, so you can enjoy this great repetitive sound when you wake up, during meals (including dinner), or when you’re at beach (surrounded by construction workers enjoying the people in swimsuit). It’s a unique experience where you can be by the sea while not even being able to hear the sea. In a serious note, the only reason this guys exist is because there’s no alternative on the island otherwise no one would come here.

I came to have a relaxing vacation on the beach in Comoros. Unfortunately, this hotel seemed to make that impossible. Firstly, the staff are very unhelpful and don’t respond. Then there is terrible construction all day long, with no notice on the website or by email when you book. There is also no gym or pool as listed on the internet. When I raised my concern it was responded to by saying they would get back to me but never did. Then they decided to close for a private event, and would not serve hotel guests dinner. When raising the issues, the management was very defensive, saying he did not care about guests or negative reviews as he was going to demolish the hotel the next year.