Crow Wood Hotel & Spa Resort

My partner and I enjoyed our first visit to the Spa & Hotel. We booked a spa day with treatments, meals, and an overnight stay in a luxury double room. The booking process was straightforward, but be aware that the hotel isn't connected to the spa, which confused some guests. The hotel staff were friendly and welcoming, and we paid a £100 deposit for room charges. We were offered a buggy ride to the spa's entrance. The spa facilities were clean, well-equipped, and not overcrowded. We enjoyed the outdoor areas. While I prefer some facilities at Bath Thermae Spa, Woodland offered more choices and better dining. We enjoyed our massages and the meals at Bertram's restaurant, where service was attentive despite being busy. Our hotel room was spacious, with lovely views and all necessary amenities. However, there were some drawbacks: we were informed of a potential cyber scam after booking, which was concerning. Set meal times were restrictive, and unclear dress codes were frustrating, especially when I was refused service at the outdoor bar while waiting for my partner because I was wearing clothes. The room's TV had poor connectivity for streaming, and we weren't allowed to sit outside at breakfast, nor was dairy-free milk readily available. Overall, it was still a 5-star experience despite these issues.

We recently got married at this Venue, with the help of Jody who was our amazing wedding coordinator! From the moment we went to our first wedding fayre we knew we wanted to get married here and it exceeded our expectations above and beyond. I have had non stop compliments about the day, from the staff being amazing, the food being excellent and the hotel as a whole. My whole vision came to life and it wouldn’t have happened without Jody. Our suite was fabulous, we spent 3 nights in there and we were genuinely gutted to be checking out! The cleaners did an excellent job of keeping on top of our room (the wedding morning was chaotic with so many people coming in and out)! On our last day we went to the Woodland Spa, followed by a meal at Bertram’s. It was an excellent way to wind down after our busy day and we already can’t wait to go back!

Stayed overnight and enjoyed the woodland spa facilities. Hotel clean, comfortable and rooms well thought out, large shower comfortable beds etc. All staff very welcoming and pleasant. Big shout out to Nathan who was especially helpful and informative about the accommodation and facilities. Will absolutely return and recommend