Crowne Plaza Auckland by IHG

Me and my family of four came her. When we first walked in every staff member was so nice and friendly. When we got to are room it was nice and clean. It had a really pretty view of the city and everything thing was cleaned no bed bugs and I LOVED how they cleaned and restocked are room every day. The only problem I had with the hotel was that how the toilet could not flush properly. Overall I would 100% come back.

I had a wonderful stay at the hotel recently! Great room with a view, lovely staff and the hotel has adapted well to the construction work outside currently. Would highly recommend the executive lounge as an addition if you can, the perfect spot to relax in the evening especially when the weather was so awful on some of the nights!

Our experience at the hotel was a mixed bag. The positive aspects included the pleasant and professional demeanor of the front desk staff, the hotel’s central location, and the secure elevators, despite their unfortunate branding. The parking facility offered convenient and secure parking at a reasonable cost of $30NZD per night. The housekeeping service was exceptional, and the rooms provided excellent views and comfortable bedding. The proximity to Elliott Street provided ample dining options. However, there were several negative experiences. The concierge staff appeared to be overly self-assured, and the rooms were dated with outdated bathrooms. The shower and bathtub were particularly hazardous due to their slick surfaces and slippery exits. The 25th floor hallway emitted a musty odor, and the room’s air conditioning system appeared to be purely decorative, as it failed to effectively regulate the room temperature. Despite leaving a voicemail to the hotel manager to discuss a concern, I did not receive a response. In conclusion, we would likely consider alternative accommodations for our next stay.