Crowne Plaza Ezhou by IHG
Ezhou · People's Republic of China · No.39 Linkong Avenue
About Crowne Plaza Ezhou by IHG — Luxury Boutique Hotel in Ezhou
Crowne Plaza Ezhou by IHG is an exceptional 4-star hotel in Ezhou, People's Republic of China. Guests enjoy a distinctive experience combining world-class facilities including beach club, concierge, gym, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.6 / 5
Great hotel and staff
New hotel but no aircon! Room blocked at 24°c. Lots pf constructions around so very noisy. Hotel is suppose to be no smoking. But smell of cigarette at every floor… and cigarette butt at elevator…ashtray…🤨 Pool is nice. But schedule to open until 23.00, but they kick you out at 22.30 because they need to clean it … 🤷♂️
Very bad experience. As a Platinum card member, I expected a free upgrade, but it took several twists and turns to obtain membership. It was my first time in Ezhou, but I encountered several obstacles despite sufficient room availability. The front desk staff seemed inexperienced, and the room wasn't cleaned properly. After check-in, I discovered that the toilet paper hadn't been flushed. Additionally, the welcome drink for Platinum members was only given to one person which I only requetsting sparking waters employee shows me what they are available obviously I can see the sparkling water in the refrigerator, give me hard time, seems like welcome drink for member is water only, When my wife and I checked in together, as a 10-year member of InterContinental, this experience was very disappointing.