Crowne Plaza Nanchang Riverside by IHG
Nanchang · People's Republic of China · 266 Yan Jiang Zhong Ave
About Crowne Plaza Nanchang Riverside by IHG — Luxury Boutique Hotel in Nanchang
Crowne Plaza Nanchang Riverside by IHG is an exceptional 4-star hotel in Nanchang, People's Republic of China. Guests enjoy a distinctive experience combining world-class facilities including bar, restaurant, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.3 / 5
Close to the riverside with excellent service and clean rooms. If you are ever in Nanchang this hotel is highly recommended.
Great Service conveniently located on the riverside.
Booked a soon to be expiring IHG credit card free anniversary night stay directly with IHG on their 1-800 reservations line since it was for a friend and I wasn't going to be there. Friend showed up, staff checked them in no problem. An hour later staffed called the room saying I had to call IHG again to get it approved since I wasn't there. I called, IHG reservations called the front desk, couldn't get anyone who spoke english so they opened a case for me. Got a response the next day from the hotel saying my friend had to be added to the reservation at least 7 days in advance due to some China policy. Was not informed of this by IHG reservations when I booked it the day before directly in my friends name (she was not added after the reservation was made), was not informed at check in this was an issue or my friend would have not checked in and would have checked out immediately if the staff could communicate to IHG customer support when they called. In the end, she had to pay the nightly cash rate which would have come with breakfast and earned 0 points on this cash, and my free night expired so could not be redeposited despite assurances that it would be on checkout by the manager.