Crowne Plaza Phu Quoc Starbay by IHG

We stayed at Crown plaza for couple days for family vacation. The staff were super friendly and helpful. Hapu, the concierge, was very resourceful and well-English spoken so we can communicate without issues. She helped me to connect a local laundry service so we can do our laundry at an affordable price with great service. She also helped us locate our daughter’s lost book in no time. We had great experiences with her! Another staff who was super friendly was Rosie. She served us on our last day but left a great impression of her. She came to us and introduced herself to us and chat with us. She also recommended a coffee for us to try. We wish she has came to us earlier during our stay so we could learn more about Vietnam. Overall the hotel is clean and modern. Beach is really nice

Had been here 3 times, clean and beautiful rooms, and ocean view. Nice pool and beach. The staff was friendly and helpful ( should be more attentive though, as they forgot to serve us welcome drink). The food is good, but I think they should make the desert less sweet (I tried the desert in both restaurants (Horizon and Amber Sand), for breakfast and dinner, they are all too sweet for my taste). Still highly recommend.

I had a wonderful family vacation at Crowne Plaza Phu Quoc. All the staff there were absolutely lovely. The pool attendant helped me find a sunbed while swimming. The reception staff were so kind and assisted us a lot during check-in. The Horizon restaurant team were delightful-they inquired about my family and always served us with a smile. The housekeeping staff kept our room sparkling clean. The Kid Club staff guided my child through fun activities. Mr. Hữu, our driver, drove safely and helped me purchase special Phu Quoc delicacies. We felt treated like family at Crowne Plaza Phu Quoc. Thank you so much, and we will definitely choose Crowne Plaza Phu Quoc again for our family getaways.I stay at room 501 from 21/7/2025 to 23/7/2025