Crowne Plaza Resort Guam by IHG

I would like to start my review by recognizing two great staff members : Bryce and Sahlee, they have outstanding customer service skills. They will help you and make sure you are taken care of. I would like to thank all personnel from room service personnel, parking security, front desk, swimming pool personnel, recreational personnel, and all those who made my stay comfortable. Thank you for attending my to all needs. The hotel facilities are fantastic, clean, and easy to come in and out. There is direct and easy access to the beach in which you can swim and snorkel with ease. The swimming pool was great, it has a decent size and depth. The gym isn't big. However, you can still do weights and cardio. Never had any issues with parking (which is free). I only wish they could've included complementary breakfast (I guess you can't have it all).

I recently stayed at the Crowne Plaza Guam and overall had a pleasant experience. The room was clean and modern, with a fresh, updated feel. While the space was on the smaller side, it was well-maintained and comfortable for a short stay. The location is definitely one of the hotel's strong points — centrally located and convenient for exploring the area, dining, and shopping. The gym, however, was a bit of a letdown. It was quite small and got uncomfortably warm, which made working out less enjoyable. Despite that, the staff was friendly and the stay was smooth. I'd recommend it for travelers looking for a clean, modern place in a prime location, as long as fitness amenities aren't a top priority.

Great hotel in a good location with the beach and plenty of restaurants located within walking distance. There is a mall right down the street as well if you want to shop and other shops for souvenirs. The hotel upon entry is nice they are very welcoming and they have a ice cream shop attached. It's a bar, computers access, and a place to relax inside the hotel. They have two pools one with a play area for kids. Right off the back of the hotel it's a nice mini park area to chill and relax with seating and a beach. The room was nice, bed was comfortable, balcony had sitting to enjoy the nice breeze sunrise or sunset. Bathroom is nice with a bidet only con I have with bathroom is the shower door. It only opens up on one end so you particularly have to get inside the shower to turn it on. My room could've used more cleaning due to the floor needing to be clean, my towels was dirty and bed sheet. Overall nice hotel and would be again.