Crystal Hotel Varese

Fantastic hotel in the BEST location, everything is great ! the room has very good heating which is important because it was very cold outside. Rooms are very clean, bed and bedding are perfect, bathroom spotlessly clean, excellent and VERY generous breakfast with tons of delicious choices, everyone is so nice and polite and really try to make you feel comfortable, will return for sure !

Okay for the price. Not a 4 star standard. Rooms are old and unwelcoming. Beds are comfortable and bathrooms are spacious. Breakfast can be skipped as choices are rather small and the atmosphere rather uncomfortable. It is good for a night as a pass though journey. The location is good and staff is friendly.

NO A/C! It doesn’t work. All our rooms had broken A/C, broken water fixtures or plumbing (leaking or spraying everywhere, not draining, blocked toilets), TVs or light fixtures that didn’t work, and other problems. This place probably used to be nice in the 80s but now it isn’t. They don’t seem to be maintaining the property beyond superficial cleaning and ineffective patch jobs. There was a thick layer of dust hiding behind everything. The service was not good. The employees were kind of rude, and there are nasty signs everywhere with rules because they are cheap and can’t be bothered to fix things that are broken or outdated. Don’t stay here unless you have to..