Culture Hotel Centro Storico

MARIO provided exceptional service with a warm and kind attitude. His attention to detail and friendly demeanor made my cocktails experience truly enjoyable. Highly recommended!

Located centrally to lots of good shops and dining in Naples. Rooms were tidy and had comfortable temperatures. Breakfast was very nice and tasted great. Overall service was very good. Shower could use some updating and there was a leak come from A/C unit.

********Warning from a British consultant Doctor about this scam hotel scamming tourists Very rude mean , unprofessional Receptionst ( D) I have extensive traveling experience and I am a member with International brands worldwide , an Intercontinental Ambassador , Millennium prestige member , Hilton member , Accor , Marriott and I prefer. However ,I do stay at 4 stars hotels often as well . I booked a week before arrival from London and requested a top floor room with a nice city view . Hotel responded by e-mail that my request was approved , I thanked them . I arrived to find a room facing a dirty internal wall ( picture below ) . I informed the receptionist and showed her the confirmation from the hotel but she was very defensive ,not apologetic. Furthermore , she refused that I speak to the hotel manager or calling him for a solution. I decided to leave to another hotel especially that she was very rude, loud and vulgar . After I mentioned that I will get them the police for scamming tourists , eventually they issued a full refund. Never experienced any scam or rude disgusting behavior like that in my life . Avoid 0/5