Cures Marines Hotel Thalasso & Spa Trouville MGallery Collection

Splendid palace hotel in Trouville, nearby Deauville. We benefited from a room upgrade and could enjoy a beautiful view on the beach and the sea. Nicely furnished and very well maintained for an overall feeling of elegance in every part of the hotel. Very hospitable, kind and professional service. Nice Bar, terrace, and restaurant with dishes prepared from local sourcing which is a real plus. My wife and I will certainly come back.

The hotel is really nice, extremely well located and of the highest standard. However, it is more designed for persons without kids, as access to the pool is quite limited for kids. Also, the hotel would gain to have better outdoor spaces. The sundeck is quite tiny and the restaurant terrasse is quite limited and oversees the parking. But, this should not hide the fact the staff is amazing, super helpful. In the end, we had a great stay

I had a wonderful trip in Mallorca and Paris, and Normandy was our last stop. My brother and I wanted to visit the D-Day beaches and St. Michele. Our travel agency The Essentialist chose the hotel and we stayed 2 nights. I'll start with the good- the hotel was clean and the front desk staff was friendly. The location was great for Trousville and all the restaurants were fantastic. The breakfast is also good. Now onto why I gave it 2 stars. My jewelry worth over $13k got stolen. When I reported it to the front desk, they listened and pretended to care. We think it was their valet/concierge (it's the same person). We also reported it to the police station. Since we had to fly back to the states, they said they would follow up with me and they didn't. I've sent a few emails now, with no response. You would think that a 5 star hotel would do everything in their power to get to the bottom of this, but they are nonchalant and can care less. They also don't have welcome drinks or any of the nice touches a true 5 star hotel would have.